2021 Operations, COVID Protocol & Spectator Guidelines

Thank you for participating in this year’s Sweet Caroline Open at Sportsclub Fitness & Wellness. SCO is a well-attended event in which the professional and amateur divisions sell out each year. In a typical year, hundreds of people watch these extremely talented ladies and amateurs play in-person with thousands of others watching via live-stream. However, this year's tournament will be a little different than years past because of the Covid-19 pandemic. Please take a moment and read carefully the information provided below.  We appreciate your understanding and thank you again for being part of the tournament this year.

Check-In

All players must check-in at the Greenville location prior to his or her first match regardless of where a player’s first match occurs. At the check-in, players will be able to pay any outstanding balances owed for the tournament and receive his or her gift bag. Inside the gift bag each player will receive a towel, t-shirt, and most importantly the tournament credentials for him or her and two guests. No player or guest will be allowed in the main racquetball area without these credentials.

 

Safety Protocols

The Sweet Caroline Open and Sportsclub have worked diligently to establish safety protocols that keep participants safe while still providing the quality experience that participants have come to expect from SCO.  Sportsclub will provide the highest level of cleanliness and sanitation during the event. The following protocols will be in place during the tournament:

  • Mask wearing is encouraged but not required at Sportsclub facilities

  • Restricted access to main racquetball areas

  • No spectators beyond two guests per player

  • Capacity limits in each main racquetball area

  • Housekeeping service cleanings throughout the day, evening, and overnight

  • All staff participating in cleaning and disinfecting efforts throughout the day and night

  • Use of disinfectants in the locker rooms and on equipment that reduce the spread of germs and viruses

  • Paper towels and cleaning solution are available at each club to wipe down equipment

  • Hand sanitation stations in several locations at each club

Sportsclub is asking the participants and staff to be vigilant in their sanitation and hygiene by diligently wiping down equipment, washing hands, staying at home if sick, and notifying SCO staff of anyone not following these guidelines.

 

Spectators

SCO will allow 2 in-person spectators for each player, but space will be limited to comply with social distancing. All players and family members will be required to show a pass to enter the main racquetball areas. These passes are provided in each player’s gift bag at check-in. No more than 50 individuals in the main racquetball area will be allowed at any given time at the Greenville location. If the capacity in the main racquetball area exceeds 50 individuals, those who are not direct guests of a player currently in a match will be asked to move to one of the remote viewing zones.

The Five Forks and Simpsonville locations will only allow the current matches and the next matches to be played in the main racquetball area. Any additional individuals will need to wait in the main lobby of the club.

 

In an effort to avoid overcrowding, three remote viewing zones have been established to watch the professional division of the tournament. First, a viewing zone will be available at the Greenville location just outside the main racquetball area on a 65” TV.  A second viewing zone will be available in Studio 1 of the Greenville location. Finally, spectators may watch the event at Spare Time just a ¼ mile from the Greenville location at 822 Congaree Road. The SCO will be live streamed in Spare Time’s bar area. Spectators may also follow the professional tournament online through the LPRT Tour's live-stream. Simply go to LPRTour.com and click LPRT Live to watch the tournament unfold.

 

Sweet Caroline Open cannot stress enough how important is it to avoid overcrowding, especially during the Sunday professional finals. Please remember no more than 60 individuals in the main racquetball area will be allowed at any given time at the Greenville location. If the capacity in the main racquetball area exceeds 60 individuals, those who are not direct guests of a player currently in a match will be asked to move to one of the remote viewing zones.

712 Congaree Road

Greenville, SC  29607

Tel: 864-288-7220

info@sweetcaroline.com

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